Frequently Asked Questions
Where do SBW ships?
- Currently the U.S but you can email us If you are from somewhere else
How do I track my order?
- Once your other is shipped, you will receive a confirmation email including a tracking number
How can I change or cancel my order?
- Once your order is Processed, you can't
How do I return?
- Contact customer care with reason, as well as picture if possible.
Do SBW offers product samples?
- Only in person, however we sometime include product samples when we ship purchased items for promotional purposes.
What type of payments do you accept?
- We accept most payments types excluding PayPal at the moments.
How do I become an Affiliate?
- You can Click Here to sign up
Do you offer gift cards?
- Coming Soon
How Long till i receive my order?
- 3 to 5 business days from being processed
How does Pre-Order works?
- We no longer offer Pre-Order.