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Frequently Asked Questions

  • Where do SBW ships?

    • Currently the U.S but you can email us If you are from somewhere else
  • How do I track my order?

    • Once your other is shipped, you will receive a confirmation email including a tracking number
  • How can I change or cancel my order?

    • Once your order is Processed, you can't
  • How do I return?

    • Contact customer care with reason, as well as picture if possible.
  • Do SBW offers product samples?

    • Only in person, however we sometime include product samples when we ship purchased items for promotional purposes.
  • What type of payments do you accept?

    • We accept most payments types excluding PayPal at the moments.
  • How do I become an Affiliate?

  • Do you offer gift cards?

    • Coming Soon
  • How Long till i receive my order?

    • 3 to 5 business days from being processed
  • How does Pre-Order works?

    • We no longer offer Pre-Order.