Frequently Asked Questions

• Where do SBW ships?

• Currently the U.S but you can email us If you are from somewhere else

• How do I track my order?

• Once your other is shipped, you will receive a confirmation email including a tracking number

• How can I change or cancel my order?

• Once your order is Processed, you can't

• How do I return?

• Contact customer care with reason, as well as picture if possible.

• Do SBW offers product samples?

• Only in person, however we sometime include product samples when we ship purchased items for promotional purposes.

• What type of payments do you accept?

• We accept most payments types excluding PayPal at the moments.

• How do I become an Affiliate?

• You can Click Here to sign up

• Do you offer gift cards?

• Coming Soon

• How Long till i receive my order?

• 3 to 5 business days from being processed

• How does Pre-Order works?

• We no longer offer Pre-Order.